At Deluxe1, we are committed to protecting your personal data and ensuring compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) for EU residents and the California Consumer Privacy Act (CCPA) for California residents. This statement outlines how we comply with these regulations and the steps we take to protect your personal information.

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1. Data Collection and Usage

GDPR: Under the GDPR, we collect and process personal data only for specific, legitimate purposes and ensure that data processing is fair and transparent. We collect personal data such as contact details, payment information, and service preferences to provide our clients with high-quality personal assistance and business coaching services.

CCPA: Under the CCPA, we collect personal information for business purposes including, but not limited to, providing services, improving user experience, and maintaining our business operations. This includes personal identifiers, commercial information, and internet or network activity.

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2. Data Subject Rights

GDPR: You have the following rights concerning your personal data:

• Right to Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete data.

• Right to Erasure: You can request deletion of your personal data under certain conditions.

• Right to Restriction of Processing: You can request a restriction on the processing of your data.

• Right to Data Portability: You can request a copy of your data in a structured, commonly used format.

• Right to Object: You can object to the processing of your data for specific purposes.

CCPA: You have the following rights under the CCPA:

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.

• Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: You can opt-out of the sale of your personal information. (Note: We do not sell personal information).

• Right to Non-Discrimination: You will not be discriminated against for exercising your rights under the CCPA.

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3. Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data. This includes encryption, access controls, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of personal data.

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4. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Data is securely deleted or anonymized when it is no longer needed.

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5. Third-Party Data Sharing

We may share personal data with third-party service providers who assist us in delivering our services. These third parties are contractually obligated to protect your data and process it only as directed by us. We do not sell your personal data.

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6. International Transfers

If we transfer your personal data outside of the European Economic Area (EEA) or California, we ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR and CCPA requirements.

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7. How to Exercise Your Rights

To exercise any of your rights under GDPR or CCPA, or if you have any questions or concerns about our data protection practices, please contact us at:

• Email: pa-support@deluxe1.co.uk

We will respond to your request within the timeframes required by GDPR and CCPA.

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8. Changes to This Statement

We may update this GDPR/CCPA Compliance Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated statement on our website.

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Deluxe1 is committed to ensuring that your personal data is handled with the utmost care and in compliance with GDPR and CCPA regulations. Your privacy and rights are our top priority, and we are here to support you in managing your personal information effectively.